Helpline No Of IRCTC – Complaint Number Of Railway

editor

August 18, 2020

Want to know helpline no of IRCTC? Searching for complaint numbers of railway? Here is a list of useful railway helpline numbers for any Railway enquiry including the IRCTC Toll Free Number

The IRCTC helpline numbers are set up to help passengers in need to complaint for railway and ensure their safety and security.

From IRCTC complaint for food to cleaning request and ticket booking to refund and cancellation, you can call helpline numbers of IRCTC any assistance.

Read on to know all about IRCTC customer care number

Check Out: Toll-Free CM Helpline Number

IRCTC Toll Free Number – 24×7 Complaint Number Of Railway

Below listed are the 24×7 IRCTC toll-free Number you can use to make any railway enquiry. The below listed IRCTC customer care numbers can be reached from anywhere in the country.

Toll-Free Number	Services
1323	e-catering
138	Grievance
1800-111-139	General Enquiry
1800-111-322	Railway Police
1800-11-1321	Catering related suggestions & Complaints
155210 011155210	Vigilance
182	Child & Women Safety
1512	Zonal Railway Police
1098	Missing Child Helpline
139	PNR enquiry Cancellation Fare Related Query Seat Availability Current Train Running Position

Read: Full List Of Vande Bharat Trains With Timetable

Helpline Number Of IRCTC- IRCTC Air Helpline For Air Tickets And Tourism

Here is the helpline no of IRCTC for air ticket booking and IRCTC tourism. International and domestic passengers can use the IRCTC customer care number.

Service	IRCTC Helpline	Email
Air Ticket	1800-110-139 0755-6698100 0755-4090400	flights@irctc.co.in
Tourism	1800-110-139 0755-6698100 0755-4090400	tourism@irctc.com
Maharajas’ Express	+91 97176-35915	maharajas@irctc.com
Buddhist Train	+91 97176-48718	buddhisttrain@irctc.com

Read: Amrit Bharat Station Scheme – Full List Of State-Wise Stations

Helpline No Of IRCTC – Zone-Wise Control Room Numbers

Below listed are the Zonal complaint number for Railway. You can use the below helpline no of IRCTC to get answers to your queries.

Central Control – +91-97176-39005
East Zone – +91-98310-74006
West Zone – +91-82879-31874, +91-82879-31875
South Zone – +91-90030-16161
South Central Zone – +91-97013-60702
North Zone – +91-97176-40700

Read: IRCTC Trains: Book Train, Flight And Bus Tickets Online

FAQS On IRCTC Customer Care Number

Find below FAQs on helpline no of IRCTC. From IRCTC complaint for food to parcel complaint, you can find answers to every questions below.

Which is the railway enquiry app?

Rail Enquiry is the railway enquiry app. To download, Android users click here and iOS users click here.

You can find live train running status, cancel tickets or find information about special trains and cancelled trains on the app. Railway news and updates are also available on the app.

What is the helpline no of IRCTC for refund?

You can call the toll-free number 139 for IRCTC ticket cancellation and refund related queries. Here are more numbers you can use for IRCTC refund related queries:

0755-6610661
0755-4090600

Language: English & Hindi

Email for cancellation and refund of tickets booked through the IRCTC site/app:

I-tickets/e-tickets : care@irctc.co.in
E-tickets : etickets@irctc.co.in

What is railway women’s helpline number?

Indian Railway’s women helpline number is 182. For child safety too you can call this helpline no of IRCTC.

What is railway security helpline number?

Indian Railway has launched the nationwide helpline – 182 to ensure the security of passengers. You call helpline no of IRCTC to report malpractices or any exploitation by touts.

What is railway pension helpline?

1800-1805-321 is the railway pension helpline. All central government employees can contact this number for any pension related queries.

What is railway medical helpline?

For any medical help, you can call the railway toll-free helpline 139.

How to send feedback to IRCTC via SMS?

You can send your IRCTC feedback at +91-9717630982. Indian Railways will take a note of suggestions.

What is IRCTC helpline email id?

Below listed are the IRCTC email ids:

E-ticket cancellation: etickets@irctc.co.in

1. I-tickets/e-tickets: care@irctc.co.in
2. Tourism queries: tourism@irctc.com
3. Buddhist Train: buddhisttrain@irctc.com
4. Air ticket related queries: flights@irctc.co.in
5. Maharaja Express: maharajas@irctc.com

Which IRCTC complaint portal?

The IRCTC complaint portal is RailMadad, A Grievance Redressal Mechanism. From registering complaint to tracking the status. you can do a lot more on the IRCTC complaint portal

How to dial toll-free 139 complaint number of Railway?

The helpline no of IRCTC 139 is available in 12 Indian languages. You do not need a smart phone to dial and register a complaint using 139.

Below given are the options you will find when you dial 139 Indian Railway helpline.

Press 1 for queries related to medical assistance and security. You will be connected to a call center executive

Press 2 for information related to:

1. PNR status
2. Accommodation
3. Train arrival and departure
4. Fare enquiry
5. Ticket booking and cancellation
6. Wake up alarm and destination alert
7. Meal booking
8. Wheel chair booking

Press 3 to making complaints related to catering

Press 4 for any general complaints and queries

Press 5 if you have a query related to vigilance

Press 6 to get help if you met with an accident

Press 9 to know the status of your complaints

Press * to talk to an executive

Which is IRCTC refund complaint email id?

The IRCTC refund compliant email id is care@irctc.co.in. You can email to this id for any of your I-tickets/e-tickets related queries.

Which is IRCTC parcel complaint number?

139 is the IRCTC parcel complaint number. You can also raise your parcel complaint on RailMadad website. For parcel booking and other related services, click here

How to raise IRCTC complaint for food?

To raise IRCTC complaint for food, dial toll-free helpline number of IRCTC -139 and press 3 to register IRCTC complaint for food.

You can also register any IRCTC related complaint on the RailMadad website.

How to raise IRCTC complaint for cleaning

To raise IRCTC complaint for cleaning complaint, you can visit Coach-Mitra and raise your cleaning request.

You can also raise IRCTC complaint for cleaning by sending SMS to 9821736069 or 9821736069

Number to SMS – 9821736069

Format – OB< Space >< Service Code >< Space >< 10-digit PNR number>< Space >< Description >
Example – OB T 2945014563 Toilet choked