APSPDCL Bill Payment – FAQs On AP Electricity Bill Online Payment

You can pay your AP electricity bill online by visiting the APSPDCL bill pay page. The following options are available on the page for APSPDCL bill pay online:

1.      To pay using APSPDCL BillDesk, click here.
2.      To pay using AP Online Portal, click here.
3.      To pay using APSPDCL BHIM UPI, click here.
4.      To pay using TA Wallet, click here.
5.      To pay through Razorpay, click here.  
6.      To pay through Paytm (Web version), click here.

You can choose any of the above-listed APSPDCL bill payments methods and pay your bill by entering your Service Number.

APSPDCL BillDesk is one of the most popular ways to make AP electricity bill payment online. It allows you to use a wide range of payment methods including Debit Cards, Credit Cards, Internet Banking, Cash Cards, QR, and UPI, to name a few.
Here is a step-by-step guide on how to pay your bill through BillDesk APSPDCL:
Step 1: Go to the BillDesk APSPDCL. 
Step 2: Enter your 13-digit Service Number > Enter captcha details > Submit.

Step 3: This will redirect you to a page where your outstanding bill details are displayed. Verify your bill details and bill amount > Click on the Submit button.

Step 4: Various payment modes will appear on the screen. Choose your preferred mode of payment and click on Make Payment.
Step 5: Complete the transaction by following the instructions that appear on the screen.
Step 6: Upon successful payment through APSPDCL BillDesk, you will receive a receipt. Download this APSPDCL bill receipt for future reference.

Looking to make AP electricity bill online payment from your mobile? The official APSPDCL mobile app is a good option for you. Here’s how to pay using AP electricity bill payment app: 
Step 1: Download the APSPDCL app. (Currently, the app is available for Android users.)
Step 2: Sign up with your name and mobile number/email address. You can also choose the Quick Pay option to pay without signing up. For this, you will need only your Service Number and mobile number.

Step 3: Once signed up, log in using your credentials. Register your Service Number.

Step 4: After registration, choose the Bill Pay option. You can see your bill details, due date, and amount.

Step 5: Click on the Payment button after verifying the amount and details.
Step 6: Choose a payment gateway from the options given. Complete the transaction using your preferred mode of payment.

AP Online is the official portal of the Government of Andhra Pradesh. It offers many government-to-citizen services including online electricity and utility bill payments. To make your APSPDCL bill payment through AP Online, you need to:
Step 1: Go to the AP Online citizen login page by clicking here.
Step 2: If you are an already registered user, log in using your user ID and password. If you are a new user, register on the portal.
Step 3: Once logged in, choose APSPDCL from the billing options.
Step 4: Enter your 13-digit Service Number and proceed to pay the bill using your preferred mode of payment.

TA Wallet is a digital wallet through which you can pay a good range of government and non-government bills. Here’s how to make your APSPDCL bill payment online using the wallet:
Step 1: Download the wallet. Android and iOS users can download it from the Play Store and App Store, respectively. You can also use the web version of TA Wallet.
Step 2: Register using your name, mobile number, and other required details.
Step 3: Once registered, log in using your mobile number and password.
Step 4: Load your wallet using one of the many payment methods given.
Step 5: Choose Pay Bills > Electricity > APSPDCL.
Step 6: Enter your 13-digit Service Number.
Step 7: Verify the bill amount and pay the bill using your wallet balance.
Registered users can also use TA Wallet for a variety of utility bill payments including:
1.      APEPDCL electricity bill payment
2.      TSSPDCL electricity bill payment
3.      HMWSSB water bill payment
4.      TSNPDCL electricity bill payment

To pay your APSPDCL bill payment online through this BHIM UPI, follow the steps given below:
Step 1: Click here to visit the BHIM UPI payment page.
Step 2: Enter your 13-digit Service Number and captcha as shown on the page. Click on the Submit button.
Step 3: You can now see all your bill details. Click on the Pay button after you have verified the details.
Step 4: Enter your Virtual Payment Address (VPA) and click Submit.
Step 5: You will get a request for payment on your UPI app. Make sure to complete the transaction within 3 minutes.

Yes. Southern Power Distribution Company has an official bill payment app you can use to pay your bills. Currently, only the Android version of the app is available. Click here to download the APSPDCL app.
After downloading the app, you can sign up, register your Service Number, and pay your bill. The app also has the Quick Pay option where you can pay your bill without login and registration.
Registered users can also use the APSPDCL app for the following services:
1.      View APSPDCL bills
2.      Get payment reminders
3.      View your payment history
4.      Register complaints
5.      Check the status of complaints and application status
6.      Check your consumption details and analyze the consumption pattern
7.      Give feedback
8.      Connect with APSPDCL customer care

The APSPDCL app is available for download on Google Play Store. To download the app, click here. Please note that currently, the app is available only for Android users.

APSPDCL Service Number is a unique number issued to each connection. This 13-digit number is printed on your electricity bill. You will be asked to enter this number while making APSPDCL bill payment, registering complaints, checking bill status, etc.

You can find your 13-digit APSPDCL Service Number on the top part of your electricity bill. Check the image given below to know how to find your APSPDCL Service Number.

You can view your APSPDCL bill online on the official website by following the steps given below:
Step 1: Go to the APSPDCL bill view page.
Step 2: Enter your 13-digit Service Number > Enter captcha answer > Click on the submit button.

Step 3: You can now view your APSPDCL bill details including bill amount, bill date, due date, etc.

HT (High-Tension) consumers can view their bill online on the APSPDCL website. Here’s a step-by-step guide on how to view your APSPDCL HT bill:
Step 1: Visit the APSPDCL HT bill view page.
Step 2: Enter the Service Number of your HT connection> Enter the answer to the captcha question > Submit.

Step 3: Your APSPDCL HT bill details such as bill amount, due date, billing date, etc. will appear on the screen.
 

If you know your Service Number, you can check your latest APSPDCL bill online by following the steps given below:
Step 1: Go to the APSPDCL bill check page.
Step 2: Enter your Service Number and captcha answer > Click on the Submit button to proceed.

Step 3: The details of your latest APSPDCL bill including the amount to be paid and the due date will appear the page.

High-Tension consumers can check their APSPDCL HT bill details online by following the below-given steps:
Step 1: Visit the APSPDCL HT bill check page.
Step 2: Enter the Service Number of your HT connection> Enter answer to the numerical question > Submit.

Step 3: All basic details of your latest APSPDCL HT bill

APSPDCL consumers can make online bill enquiry and get the details of their latest bill. Here’s how you can make APSPDCL bill enquiry using your Service Number:
Step 1: Click here to access the APSPDCL bill enquiry page.
Step 2: Enter your Service Number (the 13-digit number printed on your electricity bill > Enter answer to the captcha question > Click on the Submit button.

Step 3: The screen will now show the details of your latest APSPDCL bill. These include your bill date, due date, bill amount, contact details, and more.

If you know your Service Number, you can easily make APSPDCL HT bill enquiry and get your bill details online. Given below is a step-by-step guide on how to do it.
Step 1: Go to the APSPDCL HT bill enquiry page.
Step 2: Enter your HT Service Number > Enter answer to the captcha question > Submit.

Step 3: Your latest HT bill details will be displayed on the page. You can see details such as your name, category, section office, bill date, bill amount, due date, and more. If there is no outstanding payment, your bill amount will be shown zero.

You can check the status of your AP electricity bill online on the APSPDCL website. Here’s how to do it:
Step 1: Visit the APSPDCL bill status check page.
Step 2: Enter your 13-digit Service Number found on your bill > Enter answer to the captcha question on the page > Click Submit.

Step 3: You can now see your APSPDCL bill status. If you don’t have any outstanding payment, the Total Amount (to be paid) will be zero. (Check the image given below)

Step 4: If you have outstanding payments, you can see it on the page.  (Check the image given below)

If you are an HT consumer, you can check your bill status online by visiting the official APSPDCL website. Check out the steps given below to see how to check APSPDCL HT bill status:
Step 1: Go to the APSPDCL HT bill status check page.
Step 2: Enter your HT Service Number > Answer the captcha question > Click on Submit.

Step 3: Your APSPDCL HT bill status and details will appear on the screen. The Total Amount field will show zero if you have no outstanding payments.

Step 4: If you have any pending payments, you can see the total payable amount.

APSPDCL has separate login pages for LT and HT consumers.
1. APSPDCL login page for LT customers – If you are an LT consumer, click here to access the APSPDCL customer login page. New users must register first by going through this link. 
2. APSPDCL login page for HT customers – HT consumers must click here to access the APSPDCL customer login page. If you are a new user, click here to register first.

The full form of APSPDCL is Andhra Pradesh Southern Power Distribution Company Limited. It is a power distribution company under the Andhra Pradesh state government and supplies electricity to the southern part of the state.

The APSPDCL customer care number for complaints and queries is 1800 4251 55333. You can also contact the APSPDCL toll-free number on 1912.

To view your APSPDCL consumption history, click here > enter your 13-digit Service Number and captcha > click Submit > click on the Consumption and Payment History button.
You will see details such as the Opening Reading, Closing Reading, and Net Units for each month. You can also check your consumption history for the last 12 months on the APSPDCL app.

To view your APSPDCL bill history, follow the steps given below:
Step 1: Click here.
Step 2: Enter your Service Number > Enter captcha > Click on the Submit button. This will take you to a page where you can check your current bill details as well as your APSPDCL bill history.
Step 3: Click on Consumption History. You can now see your APSPDCL bill history for the last few months as a list. This includes details like bill date, net units, bill amount, opening and closing readings, etc.
Step 4: Click on a bill date to get details of that specific bill.

You need to be registered on the portal to view your APSPDCL bill payment history. Here’s a step-by-step guide on how to register on the portal and view your APSPDCL bill payment history.
Step 1: Go to the APSPDCL consumer login page (LT consumers). If you are an HT consumer, click here.
Step 2: If you are a registered consumer, log in with your username and password. New users must first register by clicking on Sign Up.
Step 3: After logging in to the account, add your 13-digit Service Number.
Step 4: Once you have added your Service Number, go to Billing and Payments > Click on Payment History to view your APSPDCL bill payment history.

The APSPDCL email ID for complaints is customercare@southernpowerap.co.in. For the official APSPDCL email IDs of all circles, divisions, and sub-divisions, click here.

You can calculate your approximate bill amount using the Energy Calculator feature available on the APSPDCL app. Here’s how to use AP electricity bill calculator:
Step 1: Download the APSPDCL app > Sign up.
Step 2: Choose Energy Calculator on the home page.
Step 3: Enter your appliances and their usage details to calculate your approximate bill amount.

You can complain to APSPDCL in the following ways:
1. Online registration: Register APSPDCL complaints online by clicking here. (check the next question for more details)
2. Through the app: Register APSPDCL complaints through the app. Download the app > Sign up > Register your Service Number > Go to Customer Care on the home screen > Register your complaint by filling in the required details.
3. Call APSPDCL customer care: You can also contact APSPDCL customer care services at 1800 4251 55333 or 1912.
4. Write to APSPDCL customer care: You can also write to the customer care at customercare@southernpowerap.co.in.

If you have any complaints related to billing or any other issues, you can register your complaints on the official website. To know how to register APSPDCL complaints online:
Step 1: Visit the APSPDCL complaints page.
Step 2: Click on Spandana Complaint.
Step 3: Enter your Service Number, name, contact details, etc. > Choose the complaint type (related to billing, supply, etc.) > Choose the complaint sub-type > Describe your complaint in the field > Click submit.
Step 4: You will now receive an on-screen message with your complaint ID. You will need this ID to check your APSPDCL complaint status. (See the next question).

To check your APSPDCL complaint status, click here > Click on Spandana Complaint Status > Enter your  APSPDCL complaint ID > Submit. Details of your APSPDCL complaint and its status will appear on the page.
(Check the previous question to see how to register your complaint online through Spandana Complaints Forum.)

Five districts come under the Andhra Pradesh Southern Power Distribution Company aka APSPDCL. These are:
Nellore
Kadapa
Chittor
Kurnool
Ananthapur
Residents of these districts can make their APSPDCL bill payment online using any of the methods listed above.